企业资本结构与产品市场竞争——一种新的理论视角

直到 2 0世纪 80年代 ,企业资本结构对产品市场竞争的影响才引起经济学家的广泛关注。对于这一问题的研究 ,存在着两种截然不同的理论结论 :一种观点认为企业债务水平的提高会使其在产品市场竞争中更为强硬 ,增强其竞争力 ;另一种观点则恰好相反。借鉴前人理论成果的基础上 ,尝试着提出了一种较为一般的分析框架 ,并将不同的理论成果作为这一分析框架的不同侧面。     

Managing customer experiences in online product communities

Many companies have established online product communities or forums as a vehicle to extend product support services to their customers. Customers' interactions in such online forums with peer customers and vendor representatives resolve their product-related queries as well as inform on their product purchase decisions. Despite the significance of such interactions, there has been limited theoretical attention so far on how companies can manage customer experiences in online product communities. Drawing on theories and concepts from diverse areas including computer-mediated communication, consumer psychology, and online communities, this study proposes a four dimensional construct - Online Community Experience (OCE) - to capture customer experiences in such online product communities, and examines its impact on customer attitudes regarding the product, the company, and the quality of service. Data collected from customers in online product forums offered by four companies is used to test the study hypotheses. Implications for research on online consumer behavior and marketing are discussed.     

风景名胜区产品开发与持续竞争力的提升——以武夷山为例

以武夷山为例,对风景名胜区产品开发与持续竞争力的提升进行了探讨.本文认为,风景名胜区的发展,不应过于强调短期竞争力,而应该关注持续竞争力,风景名胜区的产品开发对于持续竞争力的提升具有重要意义.     

区域旅游产业竞争力构成:基于竞争力性质的研究

随着区域旅游产业竞争的不断加强,关于区域旅游产业竞争力的构成研究也越来越多.研究取得不少成果,也存在很多问题.本文基于竞争力性质--显性或隐性、成长或非成长性、先天或后天获得性等,把区域旅游产业竞争力分解为潜在竞争力、外生和内生资源禀赋竞争力、市场竞争力.通过研究这几种构成的性质及变化规律,可以明确竞争力培育的重点与方向,制定有效的竞争策略,从而能够培育和提升区域旅游产业的竞争力.     

访华日本国际客源市场之细分研究

日本作为国际客源市场形成于其高速发展的经济成长期,在中国改革开放后,这一市场对中国国际客源市场的发展产生着极为重要的影响.然而,依其市场规模和显在的经济实力,实际访华的日本客源市场规模远未达到预期,这对中国在今后争取更大的日本客源市场乃至亚洲客源市场来说,是一个值得探讨的课题.本文想透过该问题的研究,全面分析访华日本国际客源市场的状况,并据此为中国在争取日本国际客源市场方面提供一个科学的参考依据.     

旅游产品散论

目前学界对旅游产品的概念存在不少分歧,本文择取如下问题加以讨论:旅游产品是否包含媒介要素、是否是一种经历或体验、是否是商品、是否包含目的地出售的实物形态商品以及是否包含旅游资源.本文认为,媒介要素是旅游产品的必要组成部分,不能把旅游产品看作经历或体验,旅游产品是商品,旅游产品中不包含旅游地出售的旅游纪念品等实物形态商品,也不包括旅游资源.本文着重讨论了旅游资源与旅游产品的关系,提出旅游资源不是旅游产品或产品的一部分,而是、也仅仅是旅游产品生产要素中狭义的土地要素.     

生态旅游市场营销内涵及其产品策略

本文认为生态旅游市场营销包括生态旅游理念营销和生态旅游产品营销，并从生态旅游产品的概念、生态旅游产品生命周期营销策略、生态旅游产品组合策略、生态旅游产品开发策略等方面论述了生态旅游市场营销的产品策略。     

提升黑龙江省旅游业竞争力的研究

旅游业竞争力是当今研究的热门话题之一。黑龙江省有着丰富的旅游资源,但其存在着产品结构单一、产业结构不合理、可进入性差以及旅游专业人才缺乏等问题,严重影响着旅游业竞争力的提升。应该采取发展新的旅游模式,加大产品创新力度,培育企业集群,增强形象建设,注重人才培养等多项策略来增强黑龙江省旅游业的竞争力。     

Signaling quality with new product preannouncements: Vaporware and the role of reference quality

This research develops a signaling game that captures the essential dynamics of new product preannouncements (preannouncement/launch/market feedback). New product preannouncements are preannouncing firms' formal efforts to inform their competitors and customers about the future availability, superior quality and introductory price of their upcoming new products. In a market, two firms compete (entrant preannounces and incumbent responds) across two periods. The entrant has private information about the true quality of a new product (the incumbent and customers do not know it), and this informational asymmetry provides the entrant with a preannouncement dilemma. Should the entrant preannounce and, if the entrant does, should the entrant tell the truth about quality? Preannouncements often get customers who might buy now from a competitor to wait for a higher quality to be available. Therefore, the entrant may have an incentive to bluff the quality of a new product in order to enhance the likelihood of customers' waiting. However, because the quality exaggeration is also likely to increase customers' quality expectations, the entrant may suffer a significant sales penalty if the entrant does not deliver the promised quality. Through the signaling game, this paper derives conditions under which such a bluff does/does not put the preannouncing firm at risk (i.e., this paper derives the separating/pooling equilibria that are the focus of signaling games).     

Schadenfreude and product failures: the role of product deservingness and product status

ABSTRACT

This article examines the influence of product considerations on the experience of schadenfreude – taking pleasure in the suffering of another consumer. We examine how schadenfreude is affected by the extent to which the person suffering a product failure deserves to own the product and the status of the failed product. This work also explicitly considers how these factors interact with those of the person observing the misfortune. These ideas are tested across three experiments. The results show that high product status increases schadenfreude via its exacerbating effects on envy and that a lack of perceived product deservingness increases schadenfreude via both envy and deservingness. These effects differ based on the corresponding factors of the observer where the observer’s own deservingness and lack of product status are found to exacerbate schadenfreude via envy.